[Richard]

James, I no longer have a Newell to go out and verify the wiring. If my memory serves me, the orange wire is the hot wire, or permanent 12V. If you are getting 12V on one brown wire in reverse, then that will be the signal wire. If I understand this correctly, then the problem is likely a bad relay, a bad plug in for the relay, or a bad ground going to the relay.

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