10-19-2015, 06:52 PM
(10-19-2015, 04:19 PM)rheavn Wrote: Some additional info on the flush mount windows. A few weeks ago I was at Newell and spoke with the owner of a 2005 coach that he purchased in 2006. He was having two large flush mounted windows replaced for the second time. I was shocked to hear that Newell had been installing Se-Gi windows. According to the owner Newell is no longer using Se-Gi windows if they don't have the flip out openings. According to him Se-Gi is the only one who makes the flush mounted windows with the flip out openings. No other options. The Newell owner I spoke with said he contacted Se-Gi on his one year old coach and he was told the one year warranty started when Newell originally ordered the windows to build the coach so they were out of warranty.
If you ever owned a Country Coach you would be very familiar with Se-Gi windows, their problems and the company's lack of customer service. There were many complaints for dual pane windows fogging and and window spacer creep on the Country Coach forums. There were also many complaints of no customer service from Se-Gi. Their reported attitude was to just buy another Se-Gi window & replace the damaged one at full owner cost. Due to the many, many complaints I am shocked that the company is still in business.
About half of the window on my Country Coach had spacer creep. The coaches that were exposed to the hotter climates seemed to have more problems with window fogging.
Funny thing if you google Se-Gi window...the first hit on google is a company that makes replacements and the second is the company.
I have not seen too many fooled windows here in Colorado but many with spacer creep. I think it didn't help that this coach was outside for a year.